Ordering
Fax orders are accepted 24 hours/7 days at (760) 727-6332
Specify the details such as quantity, force level, cushion style, size and color.
If you specify your fax number, we will send you a proforma invoice prior to shipment to verify your order.
Freight and handling charges as well as appropriate sales taxes and customs fees and duty will be added to the product cost to determine the total invoiced on the order.
Shipment will be made via best way unless otherwise specified.

Payment
Purchases may be paid by American Express, VISA, MasterCard, wire transfer or COD. Bank wire transfer information available upon request.

Terms
All products are for single patient use only. Ortho Kinetics Corporation will not be responsible for for claims arising from improper use or misuse of products. Please follow the product's instructions for proper use indications. Orthodontic products are medical products available by prescription to professionals.

Merchandise may be returned for credit within 30 days from date of purchase. A conditional warrantee against defects in manufacturing and workmanship will be extended for one year from date of purchase. 

To return products, call for a return authorization request number (RMA). Returns must be accompanied with a proper return authorization number.  Any product in the original packaging, unopened and unused may be returned within 30 days. All returns are subject to a 15% restocking and inspection fee.

Regulatory
Our products are FDA approved and CE registered. For more information on regulatory status of our products contact us.

Ortho Kinetics Corporation
1611 A South Melrose Drive, PMB 16, Vista, CA 92083 USA

Phone (760) 727-3982    Fax (760) 727-6332    North American Toll Free (800) 467-8465
email: c.jacobson@orthokineticscorp.com